Refund Policy

We currently do not accept returns or offer refunds unless the item is defective, damaged, or significantly different from the description.

If your order arrives damaged or you experience an issue, please contact us within 7 days at shoptrailnook@gmail.com
with your order number and a photo of the problem. We will do our best to make it right.

If your order arrives damaged or you experience an issue, please contact us within 7 days at shoptrailnook@gmail.com
with your order number and a photo of the problem. We will do our best to make it right.

Shipping Policy

Processing Time:
Orders are processed within 1–3 business days.

Shipping Time:
Most orders arrive within 3–7 business days after shipment. Delivery times may vary slightly depending on your location.

Shipping Costs:
We offer free shipping on all orders — no minimum purchase required.

Tracking:
You will receive a tracking number via email once your order ships.

Privacy Policy

We respect your privacy and protect your personal information. We collect necessary details like your name, email, address, and payment info solely to process your orders.

We do not sell or share your data with third parties except as needed to fulfill your order. Your information is stored securely. Contact us at shoptrailnook@gmail.com
if you have privacy questions.

Terms of Service

By using this website and placing an order, you agree to:

1. Provide accurate shipping and payment information

2. Accept that shipping times may vary and delays may happen

3. Understand refunds are only given for defective or damaged products per our Refund Policy

4. Acknowledge we are not responsible for carrier or customs delays

We reserve the right to update these terms at any time.

Thank You!

Thank you for choosing TrailNook! We truly appreciate your support and trust in our products. Your satisfaction means everything to us.

If you have any questions, concerns, or need assistance, please feel free to contact us anytime at shoptrailnook@gmail.com. We’re here to help!